4. Terms of Service

Last updated: Today

Welcome to Norelle Melbourne.

These Terms of Service govern your use of NorelleMelbourne.com and any purchases made through our website.

By accessing our website or placing an order, you agree to be bound by these Terms of Service.

Online Store Terms

By using this website, you confirm that you are at least the age of majority in your jurisdiction, or that you have obtained permission from a parent or legal guardian to use this website.

You must not use our website or products for any unlawful or unauthorized purpose.

Product Information

We make every effort to display our products, descriptions, colours, sizes, images, and specifications as accurately as possible.

However, actual colours may vary depending on your device, screen settings, and lighting conditions.

We reserve the right to modify product descriptions, pricing, availability, and specifications at any time without prior notice.

Pricing

All prices displayed on our website are subject to change without notice.

Although we strive for accuracy, pricing or product information errors may occasionally occur.

If your order is affected by an obvious pricing, product, or listing error, we reserve the right to contact you to correct the issue or cancel the order and provide a full refund.

Orders

By placing an order, you confirm that all information you provide is accurate, complete, and current.

After placing an order, you will receive an order confirmation by email.

Receipt of an order confirmation does not constitute acceptance of your order. We reserve the right to refuse or cancel any order due to payment issues, stock availability, pricing errors, incorrect shipping information, or suspected fraudulent activity.

Refusal or Cancellation of Orders

We reserve the right to refuse, limit, or cancel any order where necessary.

This may include, but is not limited to:

• Incorrect customer information

• Payment authorization issues

• Suspected fraud

• Product availability limitations

• Pricing or listing errors

• Unusual purchasing activity

If payment has already been processed, any approved cancellation will be refunded to your original payment method.

Shipping

Shipping timeframes provided on our website are estimates only.

Please refer to our Shipping Policy for complete information regarding order processing, delivery estimates, and direct supplier fulfilment.

Some products may be shipped directly from our suppliers, including suppliers located outside Australia.

Returns and Refunds

Returns and refunds are handled in accordance with our Returns and Refund Policy.

Nothing contained in these Terms of Service limits your rights under the Australian Consumer Law.

Payment

We accept secure payment methods made available during checkout.

Available payment options may include:

• Credit and debit cards

• Apple Pay

• Google Pay

• Shop Pay

• PayPal (where available)

• Other secure payment methods offered during checkout

By submitting payment details, you confirm that you are authorized to use the selected payment method.

Account Information

You agree to provide accurate, complete, and up-to-date billing, shipping, and account information for every purchase.

If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials.

Intellectual Property

All content available on this website—including text, graphics, images, logos, product descriptions, designs, layout, and other materials—is the property of Norelle Melbourne or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, published, or otherwise used without our prior written permission.

Prohibited Use

You agree not to use this website:

• For unlawful purposes

• To violate applicable laws or regulations

• To infringe our intellectual property rights or those of others

• To upload or distribute viruses, malware, or other harmful code

• To collect or misuse the personal information of others

• To interfere with the security or functionality of the website

• To provide false, misleading, or fraudulent information

Third-Party Tools and Links

Our website may include links to third-party websites or access to third-party services.

We do not control and are not responsible for the content, privacy practices, or policies of any third-party websites or services.

Your use of third-party websites is entirely at your own risk.

Limitation of Liability

To the maximum extent permitted by applicable law, Norelle Melbourne shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website or products.

Nothing in these Terms excludes or limits any rights or remedies that cannot legally be excluded under the Australian Consumer Law.

Indemnification

You agree to indemnify, defend, and hold harmless Norelle Melbourne, its directors, employees, affiliates, suppliers, and service providers from any claims, liabilities, damages, costs, or expenses arising from your breach of these Terms of Service or your violation of any applicable law or third-party rights.

Changes to These Terms

We may update these Terms of Service from time to time.

Any revisions will be published on this page together with the updated revision date.

Your continued use of our website after changes have been posted constitutes your acceptance of the updated Terms.

Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Norelle Melbourne
Email: info@norellemelbourne.com
Website: NorelleMelbourne.com