FAQs
Orders & Payment
Browse our collections, select your size, and add your pieces to the cart. When you're ready, proceed to checkout, enter your shipping and payment details, and confirm. You'll receive an order confirmation by email shortly after.
We accept a range of secure payment options, including:
Visa, Mastercard and American Express
PayPal
Apple Pay and Google Pay
Afterpay for eligible orders
We process orders quickly, so there is a short window to make changes. If you need to amend or cancel, contact our team as soon as possible after placing your order and we'll do our best to help before it ships.
Delivery & Postage
Domestic orders are typically dispatched within one to two business days and arrive within three to seven business days, depending on your location. You'll receive tracking details as soon as your order is on its way.
Yes, we ship to most countries worldwide. Delivery times and any applicable duties or taxes vary by destination and are calculated at checkout. International orders generally arrive within seven to fourteen business days.
Shipping is calculated at checkout based on your location and chosen delivery speed. Complimentary standard shipping is available on eligible domestic orders above the threshold shown at checkout.
Returns & Exchanges
We accept returns on full-priced items within thirty days of delivery, provided they are unworn, unwashed, and in their original condition with tags attached. Final sale items are not eligible for return.
Starting a return is simple:
Visit our returns portal and enter your order number and email.
Select the items and reason for your return or exchange.
Print your prepaid label and drop the parcel at your nearest carrier.
Once your return is received and inspected, refunds are processed to your original payment method within five to seven business days. Your bank may take an additional few days to reflect the funds.
Sizing & Fit
Each product page includes a detailed size guide with measurements in centimetres. We recommend comparing your own measurements to the guide, and reaching out to our team if you're between sizes for a personalised recommendation.
Most of our styles are designed to sit true to size, though certain relaxed or tailored cuts may vary. Any fit notes are included in the product description, so we suggest reading these before selecting your size.
Product Care
To keep your pieces looking their best, we recommend:
Following the care label on each garment
Washing on a cold, gentle cycle and avoiding the dryer
Reshaping while damp and drying flat away from direct sunlight
Steaming rather than ironing delicate fabrics
We are committed to thoughtful sourcing and work with suppliers who share our standards for quality and responsibility. Where possible, we select natural and lower-impact fibres, and we continue to expand our use of sustainable materials across the collection.