SHIPPING POLICY

ORDERS & DELIVERY TIMES

We ship across Australia and internationally. Below you'll find delivery timeframes, costs, and answers to common shipping questions. Delivery times may be extended during sale periods and peak seasons.

DELIVERY METHOD

TIMEFRAME

COST

Standard Shipping

1-7 business days

$9.95 (Free over $49.99)

DELIVERY & POSTAGE

We process and dispatch orders within 24-48 hours. During sale periods and peak seasons, processing times may be slightly extended (with additional 24 hours)

CHANGE OF ADDRESS

Address changes must be requested before your order is dispatched. Please contact our customer care team as soon as possible to update your delivery details.

TRACKING YOUR ORDER

Once your order ships, a tracking link will be emailed to you so you can follow your parcel every step of the way.

SAME-DAY DELIVERY

Same-day delivery is available for Melbourne metro orders placed before 12pm on business days.

UNATTENDED DELIVERIES

If no one is home at the time of delivery, the courier may leave your parcel in a safe place at their discretion.

Standard delivery: 5-10 business days, $14.95 (Free over $200). Express delivery: 3-5 business days, $24.95. Please note import duties and taxes may apply and are the responsibility of the customer.

Standard delivery: 7-14 business days, $19.95. Express delivery: 4-7 business days, $34.95. Import duties and taxes may apply and are the responsibility of the customer.

Standard delivery: 10-21 business days, $24.95. Delivery times and costs vary by destination. Import duties and taxes may apply and are the responsibility of the customer.