SHIPPING & TRACKING FAQ

Your tracking number is emailed to you within 24 to 48 hours of your order being dispatched from our warehouse.

Tracking can take up to 24 hours to reflect the latest scan. If your status hasn't updated after 5 business days, please contact our support team and we'll look into it for you.

Standard delivery takes 3 to 7 business days within Australia. International orders may take longer depending on the destination and local customs processing.

Please reach out to our customer care team with your order number and we'll investigate the delay and help resolve it as quickly as possible.

STILL NEED HELP?

Our customer care team is here to help with any questions about your order.

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